| Q: |
How do I purchase "custom made
chains any size" online? |
| A: |
It couldn't be easier. Just click on the chain
that you like and type in the box how many inches (including
the clasp) that you would like. We then custom make the chain
here and send it to you. Its that simple! |
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| Q: |
How do I order multiple chains of the same style
of chain? |
| A: |
After clicking on the photo of the chain you
like, type in the total number of inches you want in the "Quantity" box.
For example, if you want three twenty inch chains of the same
chain design, then simply order the total number of inches
needed - in this case 60 inches. Then during the check out
process you will see a "Special Order Instructions" box.
In this box you can type any special instructions you may have,
including multiple chains of the same chain style. For example: "I
want three twenty inch chains for the 60" of the
Rope Chain I ordered." |
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| Q: |
Do you sell pre-made chains? |
| A: |
NEVER! We don't even like mentioning that "word" here.
You'll never get a pre-made (ouch!) chain from us. All BuyChains.com
chains are custom made for you to your exact requirements. |
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|
| Q: |
What is the chain made of? |
| A: |
| • |
Inch Of Gold is 18K gold-layered chain with
Acryseal, an exclusive protectant that ensures long lasting
wearability. |
| • |
Inch of Silver (Layered) is sterling silver layered chain
protected with Acryseal. |
| • |
Cat's Eyes chain is Sterling Silver layered links with
Acryseal and colored "Cat's eyes," which are
fiber composite beads that are virtually indestructible. |
| • |
Crystal Chain-All crystal in chain is genuine Austrian Crystal. |
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| Q: |
Does the total length of each chain include
the clasp? |
| A: |
Yes. For example, if you choose a 20-inch chain,
it will be a total length of 20-inches including the clasp. |
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|
| Q: |
What kind of clasps go on the chains? |
| A: |
Only the highest quality clasps are attached
to your chains of choice. |
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|
| Q: |
Do I pay extra for the clasps? |
| A: |
No. The clasps are free. |
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|
| Q: |
Is there a minimum or maximum of how short or
long a chain can be? |
| A: |
You can make the chains in any length that you
like. OK, how about from 3 to 300 inches? |
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|
| Q: |
Are the chains guaranteed and if so, how? |
| A: |
Absolutely. All chains come with a free guarantee
in writing from the manufacturer who's been in business since
1982. The breakdown of how the chains are guaranteed is as
follows:
| • |
Inch Of Gold™, Inch
Of Silver™ & Cat's
Eyes Chain™
Guaranteed to be repaired or replaced at no charge with
no time limit. This covers anything for any reason that
would cause the chain not to look as good as the day you
received it. |
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| |
|
| Q: |
Do you have a clear return policy? |
| A: |
Yes. We have a very liberal return policy in
addition to the manufacturer's guarantee that covers the product
after that period. Please see 'SHIPPING & RETURNS" for
details. |
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|
| Q: |
Is there a minimum purchase? |
| A: |
Yes. The minimum purchase is $20. |
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|
| Q: |
What type of payment is accepted? |
| A: |
Major credit cards including Visa, Master Card,
American Express & Discover are accepted. We also accept
checks and money orders via snail mail. |
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|
| Q: |
What if I have questions that are not listed
here? |
| A: |
Please contact us by e-mail, phone or fax and
we'll respond promptly to any questions, comments or special
requests that you may have. |
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|
| Q: |
Can I get a chain sized to the 1/4 inch or 1/2
inch legth? |
| A: |
Yes-and we'll do it for you at no extra charge!
For example, if you want a 7 1/2 inch chain, just order 7 inches
and tell us you really want a 7 1/2 inch chain via e-mail or
in the "Special Instructions" box during the check
out process of placing your order. We will make your chain
as close as possible to the extra length you want. |
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|
| Q: |
Do I have to pay sales tax? |
| A: |
You do not pay sales tax unless you are in the
state of Florida. |
How to Measure |
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How long
This image is for an average build. Your chain length may vary depending on the size of your neck. Most average men require an extra 2 inches to achieve the same length as a woman.
To determine your length you can measure the length of any chain you already have or use a piece of string, then measure that with a ruler.
The most popular necklace length for women is 18 inches, for men it is 20 inches.
Anklets and bracelets should be measured loosely: you do not want a tight fit on these items.
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MM to Inch Conversion Table
1mm = 1/32 inch
2mm = 1/16 inch
3mm = 3/23 inch
4mm = 1/8 inch
5mm = 3/16 inch
6mm = Just under 1/4 inch
7mm = Just over 1/4 inch
8mm = 5/16 inch
9mm = Just under 3/8 inch
10mm = Just over 3/8 inch
11mm = 7/16 inch
12mm = Just under 1/2 inch
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